Privacy Policy

1. What we collect

• Steam login: your SteamID, and the persona name/avatar Steam provides, when you log in with Steam.
• Guest checkout: the SteamID or IP address you type in, used to find or create a matching player record so your purchase can be delivered.
• Server connection logs: the SteamID/IP pairs recorded when players connect to our game servers, used to match guest IP checkouts to a player and to investigate chargebacks/fraud.
• Purchase records: product bought, amount, currency, status, and the PayPal order ID for each purchase.
• Basic web logs: IP address, user agent, and the page/action taken, for security, rate-limiting, and abuse prevention.
• Admin/moderation logs: if you are banned, gagged, or reported, or if you take a moderation action as an admin, that action is logged with your SteamID and IP.

We do not collect your payment card or bank details -- PayPal handles payment and only shares the order ID, amount, and payer info needed to confirm and deliver your purchase.

2. Why we collect it

• to deliver the VIP privileges or ammo packs you paid for to the correct player;
• to operate and moderate the game servers (bans, gags, reports);
• to detect and prevent fraud, chargebacks, and buyback abuse;
• to secure the Service (rate limiting, blocking abusive requests).

3. Legal basis (EU/UK visitors)

We process this data to perform the contract formed when you make a purchase or use the Service, and based on our legitimate interest in running a secure server and preventing fraud. Where consent is the basis (e.g. the immediate-delivery acknowledgment at checkout), you may withdraw it going forward by not completing a purchase.

4. Who we share it with

• PayPal -- to process payments. See PayPal's own privacy policy for how they handle your data.
• Discord -- purchase, ban, gag, and report events are posted to a private Discord server we use for moderation notifications.

We do not sell your data, and we do not use it for advertising or share it with data brokers.

5. How long we keep it

Account, purchase, and moderation records are kept for as long as your account/purchase history is relevant to operating the Service and resolving disputes or chargebacks. Raw connection/web logs are kept for a limited period for security purposes and then pruned. [Fill in a concrete retention period, e.g. "connection logs are kept for 90 days," once you decide on one.]

6. Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal data. Contact us on Telegram (jumjum) to make a request. We may need to keep purchase and chargeback records even after a deletion request where we have a legitimate need to (e.g. fraud prevention, legal obligations).

7. Cookies

We use a single session cookie to keep you logged in. It is required for login to work and is not used for tracking or advertising. We do not run third-party analytics or advertising trackers on this site.

8. Children

The Service is not directed at children. If you believe a child has provided us personal data without appropriate parental consent, contact us and we will remove it.

9. Changes to this policy

We may update this policy from time to time. Changes take effect once posted on this page.

10. Contact

Questions about this policy or your data: Telegram (jumjum).